> For the complete documentation index, see [llms.txt](https://docs.duplicati.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.duplicati.com/support.md). # SUPPORT Welcome to Duplicati's support community! As an open-source project, we believe in the power of community collaboration. Users can find help by raising issues on our [GitHub repository ](https://github.com/duplicati/duplicati)or joining the discussions at [forum.duplicati.com](https://forum.duplicati.com/), where years of shared knowledge from both users and developers create an invaluable resource for troubleshooting and best practices. For our corporate customers, we offer dedicated support through our integrated support system on [duplicati.com](https://duplicati.com).\ \ If you have other inquiries, please don't hesitate to reach out to - we're here to help you protect your valuable data. Your success with Duplicati matters to us, and we're committed to providing the support you need. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.duplicati.com/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.